Game Controller Quality Control, Inspection, Manufacturer Audit & Lab Testing Services

Every gamer understands the significance of having an exceptional game controller to achieve the ultimate gaming experience. The accuracy of a joystick and the responsiveness of buttons are just a few examples of how each aspect of a game controller can affect a player’s performance. Ensuring the quality of game controllers is a critical aspect of the gaming industry in the present day.

The majority of game controllers are produced in factories located in countries like China, Taiwan, and Japan. Asian factories produce game controllers that are then exported to a variety of global markets, including those in North America, Europe, South America, Africa, and Oceania.

Game Controller Product Inspection Service for Components

A high-quality gaming experience is made possible by the integration of multiple components and technologies in game controllers.

An effective Bill of Materials (BOM) is also important because it helps ensure that the controller is manufactured efficiently and cost-effectively. By carefully selecting and sourcing the right components, manufacturers can produce controllers that meet the required quality standards while also keeping production costs under control.

Some of the most widely used components and technologies in game controllers are:

Buttons and triggers
Analog sticks
D-pad
Vibrotactile motors
Accelerometer and gyroscope
Wireless technology

Defects that may be found in the subparts of a game controller can include:

Defects found in the subparts Buttons and triggers in a game controller may include sticky or unresponsive buttons, loose or stuck triggers, delayed triggers, misaligned buttons, and button or trigger failure.
Defects in analog sticks of game controllers include drift, dead zones, sticking or resistance, and worn or damaged components. These defects can affect the performance of the controller, resulting in unwanted movement, less precision, or difficulty controlling games.
Defects in the D-pad of a game controller can cause sticking, misalignment, inconsistency, wear and tear, and malfunctioning contacts.
Common defects found in vibrotactile motors of game controllers include inconsistent or weak vibrations, excessive noise, malfunctioning or dead motors, overheating, and poor durability. These defects can lead to a lack of immersion, distractions during gameplay, safety hazards, and a shorter lifespan for the controller.
Accelerometers and gyroscopes are crucial components of a game controller that measure motion and orientation. Defects in these subparts can significantly impact the controller’s functionality. A defective accelerometer can result in input lag or incorrect responses to player movements, while a defective gyroscope can cause inaccurate orientation detection and lead to the game not responding correctly to the controller’s movements.
Wireless technology in game controllers can have defects that result in connectivity issues, latency problems, signal interference, and increased battery drain. These defects can cause delays, disruptions, and unresponsive gameplay, as well as reduced battery life.

At our quality control company, we understand the importance of a high-quality BOM for game controller manufacturing. We carefully review each component to ensure they meet the required quality standards, from the materials selected to the machines used and the workmanship involved. By focusing on these critical aspects of the BOM, we help our clients achieve exceptional game controller products that are reliable, durable, and exceed customer expectations.

It is recommended that quality control and inspection of sub parts be implemented when manufacturing game controllers in China or any other region in Asia.

We provide quality inspection services that include sending inspectors to the factory location, who can help ensure that the proper components and materials are used in the manufacturing process of the game controller.

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Game Controller Product Quality Check Service for Manufacturing

Creating a game controller involves a multi-stage production process, whose specifics may vary depending on the complexity and type of controller being made.

During the manufacturing process of game controllers, electronic and mechanical parts undergo various quality checks, with the following methods being commonly used:

For electronic parts:

Printed circuit board (PCB) testing
Observational examination
Functional testing
Environmental testing: Electronic components can be sensitive to environmental factors such as temperature, humidity, and vibration
Aging testing
Compliance testing

For mechanical parts:

Button travel and actuation force testing
Testing for Smoothness and Responsiveness of Directional pad (D-pad)
Tactile and Range of Motion Testing of Joystick or thumbstick
Tolerance Check, Force & Wear Testing of Triggers
Load and Environmental testing of Shoulder buttons
Dimensional inspection, Fit and assembly inspection, and Vibration and noise testing of Vibration motor
Dimensional & Fitment check, Strength test of Battery compartment
Fit and function testing, Environmental testing of USB port
Bend and Tension testing, Connector and Continuity testing, and Pull testing of Cable
Measurement and tolerance check, Fit and assembly check, and Drop and impact test of Chassis

The components listed in a product’s bill of materials go through different manufacturing processes, each of which is associated with a specific set of potential quality defects and risks.

Our ability to anticipate and control risks, minimise quality problems, and manage game controller production in Asia is enhanced by our quality inspection services, Production Monitoring, and Factory Audit Service, resulting in successful mass production.

Once all the parts and sub-parts have been produced by the sub-suppliers, the assembler (the factory where the finished product is bought from) commonly executes the subsequent process:

Receiving parts from its internal manufacturing division.
Implementing an incoming quality control process to verify the quality of the parts. (or not)
Assembling the parts in a precise and accurate manner to ensure proper function. (or not)
Game controller features undergo rigorous testing on a specialized test bench, which may include automated tests as well as manual testing performed by human testers.
Execute a final quality audit to verify that the product meets the specified quality criteria. (bypassed if there is a rush to ship)
Pack the product carefully for shipping.

Every procedure involves a certain level of potential quality risk, which can be heightened when human workers are involved.

To help you manage risks during production, our quality inspection agency offers solutions such as implementing quality control checkpoints throughout the manufacturing process or assigning a quality inspector to oversee production at various stages.

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Game Controller Quality Control & Typical Defects

As stated earlier, there are various factors that can result in quality problems with game controllers, ranging from component and material quality to workmanship and testing procedures.

Game controllers can exhibit several common defects, including:

Stick wandering
Unresponsive buttons
Broken triggers
Dead bands
Connection issues
Vibration motor malfunction
Battery issues
Casing damage
Audio anomalies

Have you come across any other defects that we should be aware of? If so, please don’t hesitate to mention them in the commentary section.

If you are looking for assistance with resolving game controller quality issues and identifying the root cause, don’t hesitate to contact us using the button below. Our team is ready to help.

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Game Controller Quality Control Service, what do we check

Our quality inspectors, when performing product inspection and quality control on game controllers, prioritize (but not limited to) the following aspects:

Functionality and performance: This can involve testing buttons, triggers, joysticks, and other controls, as well as testing connectivity and compatibility with different gaming platforms.
Build quality and durability: This can involve checking the quality of materials used, inspecting the assembly and construction of the controller, and subjecting the controller to drop and impact tests.
Ergonomics and comfort: This can involve assessing the shape, size, and weight of the controller, as well as evaluating the texture and grip of the controller’s surfaces.
Aesthetics and finish: This can involve checking for any defects, scratches, or blemishes on the controller’s surfaces, as well as evaluating the quality of any coatings or finishes.

Should you require assistance with performing a quality inspection on your game controller production and would like to speak with one of our representatives to organise your next inspection, please click the button below.

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Game Controller Factory Audit Service, what do we check

Careful selection of your game controller manufacturer is the most straightforward approach to preventing quality issues and problems during manufacturing and importing.

Before placing an order with a game controller manufacturer, it is highly advisable to conduct a factory audit or vendor evaluation. This can help you avoid selecting the wrong manufacturer, saving your time, money, and energy.

Our team of electronics experts can assist you in obtaining an unbiased evaluation of game controller manufacturers.

If you need assistance organising a factory audit or vendor assessment for your game controller production, our quality assurance company can help. We will conduct a thorough check, including but not limited to the following:

Manufacturing system
Quality control system
Meeting legal and ethical standards
Supply chain management
Vendor proficiency

If you require aid in conducting a factory audit for a game controller manufacturer, we can help. Click the button below to speak with a representative and begin scheduling your next audit.

Organize a Game Controller Manufacturer Factory Audit

Game Controller Lab Testing Service, what do we check

It’s essential to comply with regulations when importing goods to your market, and testing is often necessary to do so. However, assessing the quality, durability, and reliability of a game controller is a distinct process.

We are able to conduct a series of product lab tests to ensure that game controller meet the desired specifications, which include:

Electrical safety testing:

UL (Underwriters Laboratories) certification
CE (Conformité Européenne) certification
FCC (Federal Communications Commission) certification
CCC (China Compulsory Certificate) certification
C-Tick certification

EMC testing:

FCC Part 15 certification
CE certification
CISPR certification

Performance testing:

Microsoft Xbox Compatibility Testing and certification
Sony PlayStation Licensed Product Testing and certification
Nintendo Licensed Product Testing and certification
USB-IF Certification
Bluetooth SIG Certification

Feel free to contact us by clicking on the button below if you require help with testing the quality of your game controller before it is sent out from the factory.

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Game Controller Quality Control, Inspection, Manufacturer Audit & Lab Testing Services

Game Controller Quality Check, Testing & Certification Tips

Game Controller Product Inspection Service for Components

Some of the most widely used components and technologies in game controllers are:

Defects that may be found in the subparts of a game controller can include: